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ironiya • this career-oriented blog—published on biweekly Wednesdays—looks at the positive and sometimes ironic sides of a kaleidoscopic range of workplace and life issues, from education and employment to discipline and discord •

a lack of transparency: stained glass

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Why is transparency within the realm of all types of communication—friend-friend, parent-child, husband-wife, manager-employee—so consistently elusive? Why must the ego so quickly approach the greasy fast-fed drive-thru that values expediency and quick profit over healthy dialogue? Why do so many start with perfection as the baseline, from which there is no room to breathe?

Imagine almost any type of scenario. You’ve borrowed a friend’s or parent’s car and have had an accident that was your fault; does the car’s owner not far more appreciate an immediate admission and pledge to do whatever it takes to right the situation, rather than an elusive answer and possible insurance or courtroom fight? You’ve missed a Friday deadline at work to the detriment of a client relationship; does the client not far more appreciate an immediate call and pledge to work through the entire weekend to right the situation, rather than an elusive excuse and possible contractual fight?  Read More 

on the surface: stock exchanges

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It’s surely understandable that the small daily interactions most of us carry on each day—be they with bank tellers to retail clerks and everyone in between—don’t plumb the depths of how we truly feel. Who has the time or inclination? Who would go into a Starbucks and, in response to “How are you doing?” confess to feeling poignantly low in the wake of a friend’s or family member’s death? Or, for that matter, on the other side of the compass: “I just came from a six-mile run and feel incredibly grateful to be able to put one foot in front of the other.”

I’ve recently been more deliberate with these kinds of interactions, by responding with a very brief but sensitive comment about life, politics, health, family, education et al. It’s been gratifying to recognize how quickly we can form strong connections with those whom we don’t really know, with the resulting warmth carrying throughout the day. Read More 

lost in technology: manual transmission

Births, weddings and funerals tend to be when the home phone rings most often, when the mailbox swells with congratulatory or sympathy cards. Yet when was the last time you received a phone call or handwritten card in the wake of a new job or promotion, a positive doctor’s report, the start of summer? These and dozens of other of life’s joys to be celebrated and shared may be acknowledged with a quick text or email, but the personal touch beyond the screen and processor appears to have become as rare as rush-hour patience on I-95. Read More